Michael Fellows

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Activity overview

Latest activity by Michael Fellows
  • Michael Fellows created an article,

    Does Foom Offer Enterprise Level Support?

    Yes, Foom does offer Enterprise level agreements. With Enterprise contracts, we have the option of provisioning custom environments, custom SLAs, adding additional conversion steps, building additi...

  • Michael Fellows created an article,

    How Does Billing Work?

    All billing is managed directly through your Shopify store.   Foom offers 3 plans, Basic, Premium, and Enterprise. Accounts begin with a 14 day free trial, and are subject to recurring charges bill...

  • Michael Fellows created an article,

    How To Reset Your Password

    All user accounts are managed by your Shopify store. To access Foom, you must have either a Shopify Owner Account or a Shopify Staff Account for your store.    If you need to reset your password, S...

  • Michael Fellows created an article,

    How To Update Payment Method

    All billing is managed through Shopify. Foom does not have direct access to your billing information unless you are an enterprise customer using our professional services implementation.    To upda...

  • Michael Fellows created an article,

    Invite Team Members

    Inviting team members is simple. Since Foom integrates directly with Shopify, any user with a Staff account on your Shopify store can access Foom.    If you are on Shopify Plus, the staff account w...

  • Michael Fellows created an article,

    Adding A Discount To Increase Conversions

    Discount codes are very powerful tools. In the funnel builder, you can implement a discount code in the recommendation step.  When discount code is turned on, Foom will generate a discount code wh...

  • Michael Fellows created an article,

    Creating A Funnel From Start To Finish

    Creating a funnel in Foom is simple. It requires 3 steps:  1. Create the funnel from a template.  2. Edit your funnel steps.  3. Add product Logic.  4. Embed your funnel on your Shopify store.    C...

  • Michael Fellows created an article,

    How Publish The Funnel To Your Shopify Store

    Publishing a funnel is simple. To do so, perform the following steps.    1. View the funnel that you want to publish in the funnel builder.  2. Click Settings.    3. Select "Show Embed Instructio...

  • Michael Fellows created an article,

    Adding Product Logic

    Figuring out Product logic is essential to creating a great funnel. The Product Logic section is the logic that creates recommendation based on the user's answers when going through the funnel.    ...

  • Michael Fellows created an article,

    How To Create A Funnel In Foom

    The first step in getting started with Foom is creating your funnel. Doing so is simple. Follow these steps to get your funnel created:   1. In the sidebar, select "Funnels".  2. Select "Create Fu...